Monthly Archives: May 2016

Email Problems – 23rd August 2016 – RESOLVED

From around 1:30pm today, our hosting providers were experiencing some email problems which was affecting our clients that use most of our email services. They have now resolved the problem and are closely monitoring this. All of the latest updates can be found below.

Latest Fasthosts Updates

Customers may experience issues when sending email. This is being investigated by our engineers as a priority, we apologise for any inconvenience caused.

  • Most recent update on Tuesday 23rd August 2016 at 15:07: A fix has been put in place and we are closely monitoring this to ensure its stability.
  • Update on Tuesday 23rd August 2016 at 14:13: Customers will receive an SMTP Error when trying to send emails from an email client or webmail. Incoming emails are unaffected. Further information on this issue will be posted when available.

 

 

Website Refresh for Robinson Allfree, Ramsgate & Broadstairs

Broadbiz have recently launched a new desktop and mobile website for local law firm, Robinson Allfree in order to provide a web presence that portrays their services so that people visiting the site can find what they need. You can now view their new website by visiting www.robinson-allfree.co.uk.

Website screenshot of the Robinson Allfree - After Broadbiz Redesign

Website screenshot of the Robinson Allfree – After Broadbiz Redesign

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Problems with Web Hosting Servers – RESOLVED

This morning there has been an ongoing issue with a single Fasthosts server, which may result in some websites experiencing some problems. Fasthosts are providing updates on their support page which states they have resolved the issue and is in a current process of restoring the data.

The Broadbiz team are regularly checking the Fasthosts updates and when more information is available, we will keep you updated via our blog and social media.

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London Vintage Paint Company – New Website Launch

The Broadbiz team have just completed the design and development of a new eCommerce Website for London Vintage Paint Company based in Broadstairs.

londonvintagepaintcompany

londonvintagepaintcompany

London Vintage Paint Company supply a wide variety of paint, accessories and bespoke furniture from their HQ on Pysons Road Industrial State.

You can visit the website at www.londonvintagepaintcompany.com where you can buy online using 100% secure PayPal using an account or any major credit or debit card.

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Problems with Email Accounts

Early this morning on 27th May we learned that there is an ongoing issue with the Fasthosts email servers. This has been affecting a small number of our clients trying to connect via their webmail accounts and also their mail client accounts (Outlook, Mail etc.). We too are also being affected by this issue.

Fasthosts are fully aware of this issue and they are currently working on a solution. If you are being affected by this problem, you can keep updated by checking this blog post.

Fasthosts Issue: We are investigating a separate issue with the creation/upgrade of Exchange 2013, Mail Lite and Mail Extra mailboxes being delayed.

Thanet Business Network Redesign – Now Live!

Broadbiz are proud to be part of Thanet Business Network who are an established business network, meeting at Quex Barn every Wednesday morning.

As well as being members, we also look after their web presence and have been working hard on a new redesign for them, which has now been launched. You can view the new website layout by visiting www.thanetbusinessnetwork.co.uk.

Before and After

Further to the previous design, Broadbiz felt that the website could be revamped to produce a cleaner look with a simple navigation system. We have also made the website mobile friendly as these days over 60% of web traffic comes from your mobiles and tablets.

Thanet Business Network - Before Redesign

Screenshot of the Thanet Business Network website – Before the redesign

Thanet Business Network - After Screenshot

Screenshot of the Thanet Business Network website – After the redesign

About Thanet Business Network

The website contains several pages which shows the members of the networks as well as a massive range of the services that they provide. By using the search facilities, visitors can find what they are looking quickly and efficiently. It also includes Facebook and Twitter share facilities so that in one-click, anyone can share the page that they are on.

We see this as a platform for the future of the Thanet Business Network online and already we are getting new ideas from members on how we can communicate, do business and attract more customers.

Mobile Friendly

According to website analytics, 60% of internet users are most likely to be browsing on their mobile device(s). With this taken into account, a responsive website on all platforms will benefit the website owner as well as the visitors.

 

Mobile Screenshot - Thanet Business Network

Mobile screenshot of the Thanet Business Network website

Tablet Screenshot - Thanet Business Network

Tablet Screenshot of the Thanet Business Network website

 

 

 

 

 

 

 

 

Interested in Getting your Business Online?

If you are interested in developing something similar or even something completely different, take a look at our packages starting from £20 and get in touch on 01843 609372.

 

Problems with email accounts – RESOLVED

At 10:30am on 04 May we learned that there is an ongoing issue with the Fasthosts email servers. This has been affecting a small number of our clients trying to connect via their webmail accounts and also their mail client accounts (Outlook, Mail etc.). We too are also being affected by this issue.

Here is the latest update posted by Fasthosts:

  • 05 May – 12:00 – All systems are now up and running and all backed-up emails have been delivered.
  • 04 May – 14:38 – The current email delays are due to large queues of mail that built up during the early stages of this issue. The mail is being processed and the queues are reducing.
  • 04 May – 13:45 – Customers will now be able to access their mailboxes via webmail and email clients.
  • 04 May – 12:20 – Customers will now be able to access their mailboxes via webmail.

Issue: Customers are unable to connect to Webmail. This is affecting POP and IMAP connections. Our engineers are investigating this issue and are working to resolve this as soon as possible.