RESOLVED: Phone Line Issues

Unfortunately we are unable to take any calls due to an issue with the phone lines at Broadbiz.

For those of you who have tried to contact us we haven’t received any calls or voice messages, so it is best to email us on going forward.

Engineers  are currently working on the issue and we are expecting the phone lines to be repaired soon however we have no confirmation on how long this will take.

Keep an eye on this post as we will be updating it when we have more information for you.

Update 28/06/16 9:37am: Phone line issue has been resolved.

Latest Launch! – Verreys Café and Kitchen

The Team at Broadbiz has just finished the development of Verreys Café and Kitchen located at

Verreys Café and Kitchen is where tradition meets nutrition. Homemade potato waffles to super food salads – something for everyone!

Iamge of Verreys Café and Kitchen

Previously Marley’s Kitchen, they decided to re-brand which meant they needed a new website!

The Development Process was seamless thanks to excellent communication between Broadbiz and Verreys.

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Email Problems – 23rd August 2016 – RESOLVED

From around 1:30pm today, our hosting providers were experiencing some email problems which was affecting our clients that use most of our email services. They have now resolved the problem and are closely monitoring this. All of the latest updates can be found below.

Latest Fasthosts Updates

Customers may experience issues when sending email. This is being investigated by our engineers as a priority, we apologise for any inconvenience caused.

  • Most recent update on Tuesday 23rd August 2016 at 15:07: A fix has been put in place and we are closely monitoring this to ensure its stability.
  • Update on Tuesday 23rd August 2016 at 14:13: Customers will receive an SMTP Error when trying to send emails from an email client or webmail. Incoming emails are unaffected. Further information on this issue will be posted when available.



Website Refresh for Robinson Allfree, Ramsgate & Broadstairs

Broadbiz have recently launched a new desktop and mobile website for local law firm, Robinson Allfree in order to provide a web presence that portrays their services so that people visiting the site can find what they need. You can now view their new website by visiting

Website screenshot of the Robinson Allfree - After Broadbiz Redesign

Website screenshot of the Robinson Allfree – After Broadbiz Redesign

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Problems with Web Hosting Servers – RESOLVED

This morning there has been an ongoing issue with a single Fasthosts server, which may result in some websites experiencing some problems. Fasthosts are providing updates on their support page which states they have resolved the issue and is in a current process of restoring the data.

The Broadbiz team are regularly checking the Fasthosts updates and when more information is available, we will keep you updated via our blog and social media.

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